Quickly find answers to your most frequently asked questions.
Search for a question or browse the categories below.
Opening an account with Swiftcash is simple and fast:
💡 Good to know: Account opening is 100% online and requires no physical documents.
At Swiftcash, we believe in total transparency when it comes to fees:
To open your account, you'll need:
Digital: All documents can be uploaded directly from your smartphone.
In case of loss or theft, act quickly:
Emergency: Your card is instantly blocked to prevent any fraudulent use.
Default limits for your Swiftcash card:
Type | Daily Limit | Monthly Limit |
---|---|---|
Payments | 1,500 $ | 15,000 $ |
Withdrawals | 300 $ | 3,000 $ |
Online Payments | 2,000 $ | 20,000 $ |
You can change these limits anytime from the app.
Transfer times vary depending on the type of transfer:
Instant Transfers: Available for selected banks and countries (additional fees may apply).
Our transfer fees are transparent and competitive:
Premium Accounts: Enjoy free international transfers with our premium account plans.
Transfer cancellation depends on the status of the transaction:
Act quickly: The sooner you contact us, the higher the chance of stopping the transfer.
We offer multiple ways to get in touch with our support team:
Preferred Method: Using the in-app chat is the fastest way to get support as it connects you directly with our specialized agents.
If you're not satisfied with our service, here's how to file a complaint:
Documentation: Please include all relevant details and supporting documents with your complaint.
Our multilingual support team can assist you in:
24/7 Support: Our English-speaking support team is available 24/7 for urgent matters.
To strengthen your Swiftcash account security:
Enhanced Security: All transactions are encrypted and monitored 24/7 by our fraud detection system.
Our support team is available 24/7 to assist you.
03 20 08 62 63
contact@swiftcashbk.online